Freak with me (about online shopping)

And no I don’t mean the happy Freak Out disco dance…this is a freaking disaster. I ordered 2 pairs of trousers and one was fine, it even fitted me beautifully though I wasn’t familiar with the label previously. The other, well, have a look for yourself: It’s so badly creased, it made me want to laugh…sorta…nervously. This is how they’re supposed to look

“Black cropped wool-blend wide-leg pants with two zip-fastening side-slit pockets. …..pants have two front-slit pockets, two back-flap pockets, belt loops and a button and concealed zip fastening at front. 60% wool, 40% nylon. Dry clean.”

There’s no mention of creases and crushed material. I can’t imagine what happened to these or maybe I can?

I called customer service straight away and emailed them with the photos afterwards. Will keep you posted about what they say. What would you do? Any online shopping disasters to share?

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